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International and Intracommunity Shipping

· Intra-community shipments.

Intracommunity shipping is only for European Union countries, you have to place your order regularly, add the items to the cart and finalize the order with the payment method you are going to use. Bank transfer, PayPal International, Western Union, Bank Card within the EU.

When you finalize the order, it is not paid yet. You have to wait for the shipping quote. This is calculated according to the weight and volume of the order.

As soon as we have the quotation, we indicate the cost of shipping and the cost of the total order to pay.

If you are satisfied, as soon as we receive the payment of the order, the order is processed, where we try to meet all the deadlines of our products. 

We always give the option of several international shipments. So that you can decide which shipment is the one that best suits your needs.

We work with Correos España, for international shipments. They have a shipment of International Books, that if the package weighs less than 2kg and they are books, the shipment can cost less than € 20 but this option does not have a tracking number.

The rest of shipments are somewhat higher, depending on the weight and volume and if they have a tracking number. 

Once the order leaves our warehouse, it will be the customer who will be in charge of managing the due incidents with Customs in their country, and the tracking of the shipment. We are not responsible for problems that may arise with the Customs of the country receiving the order. 

Shipments by Post, are made on TUESDAY and THURSDAY.

 

· International deliveries.

International shipping is to countries outside the European Union. You have to place your order regularly, add the items to the cart and finalize the order with the payment method you are going to use. Bank transfer, Western Union, Bank Card within the EU.

When you finalize the order, it is not paid yet. You have to wait for the shipping quote. This is calculated according to the weight and volume of the order.

As soon as we have the quotation, we indicate the cost of shipping and the cost of the total order to pay.

If you are satisfied, as soon as we receive the payment of the order, the order is processed, where we try to meet all the deadlines of our products. 

We always give the option of several international shipments. So that you can decide which shipment is the one that best suits your needs.

We work with Correos España, for international shipments. They have a shipment of International Books, that if the package weighs less than 2kg and they are books, the shipment can cost less than € 20 but this option does not have a tracking number.

The rest of shipments are somewhat higher, depending on the weight and volume and if they have a tracking number. 

Once the order leaves our warehouse, it will be the customer who will be in charge of managing the due incidents with Customs in their country, and the tracking of the shipment. We are not responsible for problems that may arise with the Customs of the country receiving the order. 

In case your country is not enabled, please send an email to info@kurogami.com and we will study your case.

Shipments by Post, are made on TUESDAY and THURSDAY.

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Trusted Mechanical Japan Store Since 2010
Trusted Mechanical Japan Store Since 2010
Partnershop de Kotobukiya
Partnershop de Kotobukiya
Good Smile Company Partnershop
Good Smile Company Partnershop
We have a large catalog of figures and merchandise from official manufacturers
We have a large catalog of figures and merchandise from official manufacturers
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Importaciones Kokuro, SL ES B42508317

Hours Web Customer Service:

From Monday to Friday from 7:30 to 14:45

Physical Shop Schedule (Alicante):

From Monday to Saturday from 10:00 to 14:00 and from 16:30 to 20:30

  • Phone: 966147399
  • info@kurogami.com
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