Personal Data Protection in accordance with GDPR

Universo Freak, S.L., in compliance with applicable data protection regulations, informs users that the personal data collected through the website www.kurogami.com is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the Spanish Organic Law 3/2018 (LOPDGDD), and, where applicable, the UK GDPR and the Data Protection Act 2018.

Personal data is processed for the purpose of managing the commercial relationship, processing orders, providing customer support, handling enquiries, and carrying out the administrative, accounting and legal obligations derived from the provision of services by Universo Freak, S.L.

Personal data may be shared with third parties only where strictly necessary for the fulfilment of the stated purposes (such as payment service providers, logistics companies, hosting or IT service providers), acting as data processors, or where required by law.

Universo Freak, S.L. implements appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data, in accordance with applicable data protection legislation.

Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability, and the right to withdraw consent at any time by sending a request to info@kurogami.com or by post to C/ Serrano 11, ground floor, 03003 – Alicante, Spain.

Users also have the right to lodge a complaint with the competent supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (www.aepd.es). In the United Kingdom, the competent authority is the Information Commissioner’s Office (www.ico.org.uk).

The user declares that all personal data provided is accurate and undertakes to keep it up to date.

Purpose of the Processing of Personal Data

For what purposes do we process your personal data?

At Universo Freak, S.L., personal data collected through www.kurogami.com is processed for the following purposes:

1. To manage the purchase of products and services, including order processing, billing, delivery, and customer support.

2. To respond to enquiries submitted through the website’s contact forms.

3. To send newsletters and commercial communications related to Universo Freak, S.L. products and services, where the user has provided consent or where permitted by applicable legislation.

Users may object to receiving marketing communications at any time by using the mechanisms provided or by contacting info@kurogami.com.

Mandatory fields must be completed in order to process requests or provide services.

Data Retention Period

Personal data will be retained for as long as the commercial relationship remains active and, thereafter, for the periods required by law or while potential legal liabilities may arise.

Legal Basis for Processing

The legal bases for processing personal data are:

1. The performance of a contract or the application of pre-contractual measures at the user’s request.

2. The user’s freely given, informed and explicit consent.

Failure to provide the required data may prevent Universo Freak, S.L. from processing requests or providing services.

Recipients

Personal data will not be disclosed to third parties outside Universo Freak, S.L., except where legally required or where necessary for service provision under appropriate data processing agreements.

Data Provided by Users

Where users upload personal data to platforms or systems managed by Universo Freak, S.L., they are responsible for ensuring compliance with applicable data protection legislation.

Data Retention in accordance with LSSI-CE

In accordance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), Universo Freak, S.L. may retain certain traffic and connection data for a maximum period of 12 months, solely for legal and security purposes.

Intellectual Property Rights

Universo Freak, S.L. owns all intellectual and industrial property rights relating to the website www.kurogami.com and its contents. Any reproduction, distribution or non-private use without prior written authorisation is strictly prohibited.

Commercial Communications

Universo Freak, S.L. will not send marketing communications by electronic means without prior consent, except where permitted by applicable legislation in the context of an existing contractual relationship.

Users may request at any time to stop receiving commercial communications through the available customer service channels.