Cookies policy

Privacy Policy

At Kurogami.com, operated by Universo Freak S.L., we are fully committed to protecting the privacy and personal data of our users and customers.

This Privacy Policy explains how we collect, process and protect personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Organic Law 3/2018 (LOPDGDD) and applicable European and Spanish legislation.

1. General information

Universo Freak S.L. expressly guarantees that any personal data provided by users will be treated with strict confidentiality and used solely for the purposes described in this policy.

2. Personal data processing

In order to manage orders, user accounts and provide our services correctly, we may collect personal data such as name and surname, company name, VAT or ID number, postal address, telephone number and email address.

Such data are processed electronically and stored in our customer database for internal use only.

Universo Freak S.L. does not sell, rent or transfer personal data to third parties, except where strictly necessary to fulfil contractual obligations or comply with legal requirements (payment gateways, shipping companies, public authorities, etc.).

3. Legal basis for processing

Personal data are processed on the basis of:

• The performance of a contract or pre-contractual measures.
• The explicit consent of the data subject.
• Compliance with legal obligations.
• The legitimate interests of Universo Freak S.L.

4. Payment data

Universo Freak S.L. does not receive or store any credit or debit card details. Payments are processed directly through secure banking payment gateways, which only notify us of the transaction status.

5. Data retention

Personal data will be retained for as long as a commercial relationship exists or until the data subject requests their erasure, and for the period required to comply with any applicable legal obligations.

6. Data subject rights

Data subjects may exercise their rights of access, rectification, erasure, objection, restriction of processing and data portability at any time.

Requests may be submitted via:

Email: info@kurogami.com
Postal address: C/ Serrano 11, Ground Floor, 03003 Alicante, Spain

7. Data security

Universo Freak S.L. implements appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data, preventing unauthorised access, alteration or loss.

8. Policy updates

Universo Freak S.L. reserves the right to modify this Privacy Policy in order to adapt it to legislative, regulatory or jurisprudential changes, or to business practices. Any changes will be published on this page.

Cookie Policy

This website uses its own and third-party cookies to ensure proper functionality, improve user experience, analyse traffic and personalise content.

Cookies are small text files stored on the user’s device when visiting a website. Some cookies are strictly necessary for the website to function correctly, while others require the user’s consent.

Types of cookies used

• Strictly necessary cookies: Enable basic website functionality and access to secure areas.
• Preference cookies: Remember user settings such as language or region.
• Analytics cookies: Help analyse how users interact with the website.
• Marketing cookies: Used to display relevant and personalised advertising.

Cookie management

Users may accept, reject or configure cookies at any time through the cookie consent banner or by adjusting their browser settings.

Disabling certain cookies may affect the proper functioning of some website features.

Third-party cookies

This website may use third-party cookies provided by services such as analytics tools, social media platforms or advertising networks (for example, Google, Meta, YouTube or similar providers). These cookies are managed exclusively by their respective providers.

Consent

When accessing the website for the first time, users are shown a cookie notice allowing them to accept, reject or customise cookie usage. Consent may be withdrawn at any time.

For detailed and up-to-date information about the cookies currently in use, users may consult the cookie declaration generated by the consent management platform.

Consent applies to the following domain: kurogami.com

Universo Freak S.L. – Kurogami®
VAT ID: B56438252
C/ Serrano 11, Ground Floor – 03003 Alicante, Spain
Email: info@kurogami.com · Tel: +34 965 36 63 36