How to manage the payment of outstanding fees?
In order to manage the payment of outstanding instalments on a reservation order, first of all, we must go to the MY ACCOUNT - MY RESERVATIONS section. Once inside the section of my reserves, we will be able to see all the reserves that we have. In this case we can see that we have a reservation worth 44.37 €. To access the details of it, click on VIEW ORDER.
Within our reserve we will be able to see all the quotas, as much those that we have paid as those that are pending. In this case, the first instalment is paid as it would correspond to the first obligatory payment.
If we wanted to make the payment of a second instalment, it would be as easy as going to the second instalment and clicking on PAY QUOTE 2 and the page would redirect us to the bank for us to proceed to payment. If we had selected PAYPAL as payment method, it would redirect us to the official PayPal page.
Online customer service hours:
From Monday to Friday
7:30 a.m. to 2:30 p.m.
Alicante physical store
Calle Serrano, 11 / CP 03003
Physical store hours:
From Monday to Thursday
10:00 to 14:00 / 16:30 to 20:30
Friday and Saturday
10:00 to 14:00 / 16:30 to 21:00
Telephone: +34 966147399 ext 2
WhatsApp: +34 604 51 80 07