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I can't find the product sheet in my reservation orders Why does this happen?

I can't find the product sheet in my reservation orders Why does this happen?



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If you have ever accessed the MY ACCOUNT - MY RESERVATIONS section, and you have tried to access the file of your product and you have not been able to view it, DON'T WORRY! Your product has not disappeared, nor has it been taken away by malicious goblins.
In Kurogami, we eliminate the cards of all those products in reserve whose pre-order date has ended, this way we avoid that other users can buy this type of products out of the deadline that was previously stipulated. 
However, if you have any questions or would like to make a query do not hesitate to contact us at: info@kurogami.com


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Trusted Mechanical Japan Store Since 2010
Trusted Mechanical Japan Store Since 2010
Partnershop de Kotobukiya
Partnershop de Kotobukiya
Good Smile Company Partnershop
Good Smile Company Partnershop
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We have a large catalog of figures and merchandise from official manufacturers
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Importaciones Kokuro, SL ES B42508317

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From Monday to Friday from 7:30 to 14:45

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From Monday to Saturday from 10:00 to 14:00 and from 16:30 to 20:30

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  • info@kurogami.com
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