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I can't find the product sheet in my reservation orders Why does this happen?

I can't find the product page in my reservation orders. Why does this happen?


If you have ever accessed the MY ACCOUNT – MY RESERVATIONS section and tried to open your product page but were unable to view it, don’t worry! Your product has not disappeared, nor has it been taken away by mischievous goblins.
At Kurogami, we remove the product pages of all reserved items whose pre-order period has ended. This helps prevent other users from purchasing these products after the previously established deadline.
However, if you have any questions or need further assistance, feel free to contact us at info@kurogami.com.


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Online Customer Service Hours:
Monday to Friday
10:00 am – 2:00 pm
Phone: +34 965 36 63 36 ext. 1

Physical Store – Alicante
Calle Serrano, 11
03003 Alicante, Spain

In-store Opening Hours:
Monday to Friday:
11:00 am – 2:00 pm / 4:30 pm – 9:00 pm

Saturday:
10:00 am – 2:30 pm / 3:30 pm – 9:00 pm

Phone: +34 965 36 63 36
WhatsApp: +34 604 51 80 07

  • Phone: +34 965 36 63 36
  • info@kurogami.com
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