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I can't find the product sheet in my reservation orders Why does this happen?

I can't find the product sheet in my reservation orders Why does this happen?

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If you have ever accessed the MY ACCOUNT - MY RESERVATIONS section, and you have tried to access the file of your product and you have not been able to view it, DON'T WORRY! Your product has not disappeared, nor has it been taken away by malicious goblins.

In Kurogami, we eliminate the cards of all those products in reserve whose pre-order date has ended, this way we avoid that other users can buy this type of products out of the deadline that was previously stipulated.

However, if you have any questions or would like to make a query do not hesitate to contact us at: info@kurogami.com

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Online customer service hours:
From Monday to Friday
10:00 a.m. to 2:00 p.m.

Alicante physical store
Calle Serrano, 11 / CP 03003

Physical store hours:
From Monday to Thursday
10:00 to 14:00 / 16:30 to 20:30

From Friday to Saturday
10:00 to 14:00 / 16:30 to 21:00

Telephone: +34 965 36 63 36 ext 2
WhatsApp: +34 604 51 80 07

Phone: +34 965 36 63 36 ext 1
info@kurogami.com

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