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Shipping

Our website automatically calculates shipping costs before finalizing the order, if you want to know how much your order will cost with shipping included, you just have to go to the shopping cart, and select the options you want, the website will automatically calculate you shipping costs: D



· Express Mail (recommended service for the Peninsula) RECOMMENDED


Delivery time 24 working hours. Once collected by the transport company.



All orders for products in stock made before 1:00 p.m. on the current day (except weekends) will be shipped the same day. (Whenever possible) Although we will always try to fulfill your order as soon as possible, please understand that if your order has not been able to leave the same day, it is because we have not been able to do so. We thank you in advance for your understanding ^ _ ^


Packages are usually delivered within 24 hours of shipment if it is the capital of the province or surroundings.


Any incident, such as delays in delivery, or irregularities in delivery or shipment, must be reported within a maximum period of 24 hours after receipt thereof, otherwise it will be understood that the shipment has been accepted accordingly.


Correos Express will send you an SMS to your mobile with the tracking number and indicating if you want to make any changes to the delivery address at no additional cost. You can see where your order is at all times, with its tracking system.


Price per shipment € 5.50


If your order exceeds 60 Euros and it is for Peninsular Spain, you will have FREE shipping if you choose this transport company. The shipping cost for resin statues would be exempt from this promotion and its cost would be € 18.




· Correos Express (Baleares) from 3 to 7 days from shipment.


The shipping price to the Balearic Islands depends on the weight of the package and the place of destination, the price is indicative for an order that covers less than 5kg. If the cost of the shipment were more than that calculated automatically by the web, we would contact you to indicate the total cost of the shipment.


Price per shipment € 8.90


If your order exceeds 80 Euros and it is for the Balearic Islands, you will have FREE shipping if you choose this transport company. The shipping cost for resin statues would be exempt from this promotion and its cost would be € 18.





· Pick up at the Warehouse / Physical Store.


This option allows you to pick up your order in our warehouse in San Vicente del Raspeig or in our Alicante store and pay for the order in cash on the spot. Our warehouse is at Calle Mercuri, 16 corner with Calle Zinc de San Vicente del Raspeig in Alicante-Spain. It is an Industrial warehouse chamfering. The Physical store is at Calle Serrano, 11 03003 in Alicante.




· Blue package mail (Canary Islands, Ceuta and Melilla)


Shipping method ONLY valid for the Canary Islands, Ceuta and Melilla


Delivery time: from 3 to 8 working days.


All orders for products in stock made before 1:00 p.m. on the current day (except weekends) will be shipped the same day.


The customs expenses that may derive from the shipment are not the responsibility of the company and are not included in the shipping price, they must be paid separately by the customer.


The company is not responsible for the delay of one or more days in the Postal service.


Any incident, such as delays in delivery, or irregularities in delivery or shipment, must be reported within a maximum period of 24 hours after receipt thereof, otherwise it will be understood that the shipment has been accepted accordingly.


Shipments by Post, are made on TUESDAY and THURSDAY.


If the shipping price is greater than the cost that has been automatically calculated when placing the order, we will contact you to send you the new price and pay the difference. We always charge what Correos España tells us.


Price per package € 8.90 that cubes less than 2kg. Then the website calculates according to the Correos price table by weight and volume.






The resin statues have a fixed shipping cost of € 18.


They will always be sent by shipping agency Envialia or Correos Express. With tracking number. If you have a preference for any of the agencies, tell us in comments;)





· Intracommunity shipments.


Intra-Community shipping is only for countries of the European Union, you have to make your order regularly, add the items to the cart basket and finish the order with the payment method you are going to use. Bank transfer, PayPal International, Wester Union, Bank Card within the EU.


When you finish the order, it is not paid yet. We must wait for the shipping quote. This is calculated based on the weight and volume of the order.


As soon as we have the quote, we indicate the shipping cost and the total order cost to pay.


If you are satisfied, as soon as we receive the payment for the order, the order is processed, where

Kurogami - Passion for collecting!

Tax data and property of the page:

Importaciones Kokuro, SL ES B42508317

Hours Web Customer Service:

From Monday to Friday from 7:30 to 14:45

Physical Shop Schedule (Alicante):

From Monday to Saturday from 10:00 to 14:00 and from 16:30 to 20:30

  • Phone: 966147399
  • info@kurogami.com
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